Choose the contact option that best matches your needs. Using the correct channel helps our team respond efficiently and protects your health information.
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If you are interested in becoming a patient, submit the secure appointment request form. Include the type of service you are seeking, your location, insurance or self-pay preference, and general scheduling needs. Please do not include unnecessary medical details in an unencrypted email or ordinary text message.
Request an AppointmentUse the secure patient portal for messages related to your care, appointment requests, demographic or insurance updates, and payment information. Portal messages are more appropriate than ordinary email for information connected to your medical record.
Open the Patient PortalHealthcare professionals may use the physician referral page or send referral materials by secure fax. Please include the reason for referral, relevant records, patient contact
information, and any time-sensitive clinical context.
Referral fax: (415) 349-0050
Helyx Health publicly lists service locations in San Francisco, Palo Alto, Los Gatos, Beverly Hills, San Diego, La Jolla, San Jose, Santa Cruz, and Alameda. Please confirm the appointment location and format with the scheduling team before traveling; not every clinician or service is available at every address.
View LocationsFor nonclinical questions, contact the administrative team at (415) 275-0092. Response times may vary, and submitting multiple requests through different channels can delay routing.
Helyx Health is an outpatient practice and does not monitor website forms, email, text messages, or portal messages continuously. Do not use these channels for an emergency.
If you may harm yourself or someone else, call 911, call or text 988, or go to the nearest emergency department. For an urgent medical concern, contact an appropriate medical professional or emergency service.
