Your first appointment gives you and your clinician time to discuss the concern bringing you to care, review relevant history, and decide on appropriate next steps. Preparing a few details in advance can help you make good use of the visit.
Complete all registration, consent, history, insurance, and financial forms requested by Helyx Health. Review appointment instructions carefully and contact the practice promptly if you have questions.
Confirm whether your visit is in person or by telehealth. Appointment format and location vary by clinician and service; the presence of an address on the website does not mean every clinician provides in-person care there.
Depending on the service, you may need:
Psychiatry transfers should provide current prescription details and prior-prescriber information. Neuropsychological and sleep referrals may require additional records.
Your clinician will ask about the current concern, relevant history, functioning, and goals. The exact assessment depends on whether the appointment is for psychotherapy, psychiatry, sleep care, or neuropsychology.
The first visit may result in a treatment plan, request for additional information, follow-up appointment, testing recommendation, or referral to another service. A particular diagnosis, medication, or test is not guaranteed.
Join from a private location within the state where your clinician is authorized to provide care. Use a stable internet connection and a device with working audio and video. Do not join while driving.
Follow the secure link and instructions supplied for your appointment. Contact the practice if you have not received access information or encounter technical problems.
Follow the address and arrival instructions in your appointment confirmation. Current primary locations include:
Only travel to a location specifically confirmed for your appointment. Parking, building access, and arrival instructions are included in your appointment confirmation.
Your clinician will explain next steps. These may include follow-up care, a referral, forms or records to provide, a prescription when clinically appropriate, or access to the patient portal.
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