How Do I Schedule an Appointment at the Mental Health Clinic in Beverly Hills, CA?

To maintain a focused and private environment for our patients, Helyx Health does not typically accept walk-in appointments. Mental health and sleep consultations require a dedicated block of time for a thorough clinical assessment, and our providers, including Dr. Tony Masri, allocate specific hours to ensure every patient receives undivided attention. By operating on an appointment-only basis, we eliminate the stress of long wait times and ensure that your visit is conducted in a calm, therapeutic setting. If you are experiencing a non-life-threatening urgent need, we encourage you to call our office so we can prioritize your inquiry.

We understand that mental health needs can arise unexpectedly. While our specialists are often booked in advance, Helyx Health occasionally has openings due to schedule adjustments or cancellations. If you are seeking a same-day appointment, we recommend calling our Beverly Hills office as early in the day as possible. Our care coordinators will check real-time availability and do their best to accommodate urgent requests. For those who cannot be seen the same day, we maintain a waitlist and work diligently to get new patients into the clinic at the earliest available opportunity.

Scheduling an appointment is designed to be convenient and accessible. You can reach out to us through several channels:

• Online Request: Visit our website and use the “Request an Appointment” form. This is a secure way to share your contact details and the nature of your visit.
• Phone Call: You can speak directly with our care coordinators by calling our local Beverly Hills line. This allows for a more immediate screening and faster scheduling.
• Patient Portal: For returning patients, our secure portal allows you to view available times and request follow-up sessions with your provider.

Our streamlined intake process ensures that you are matched with the right specialist for your needs. First, you will participate in a brief initial screening via phone to determine the primary reason for your visit. Following this, you will receive digital intake paperwork to complete from the comfort of your home. These forms cover your medical history, current symptoms, and consent for treatment. Once your paperwork is submitted and reviewed, our team will finalize your initial consultation date, where you will meet with a clinician to develop your personalized treatment plan.

In most cases, you do not need a formal referral from a primary care physician to seek care at our clinic. We welcome self-referrals from individuals who are ready to begin their wellness journey. However, some insurance plans—specifically HMOs or certain out-of-network providers—may require a referral to authorize reimbursement for services. We recommend contacting your insurance carrier to verify your “out-of-network” behavioral health benefits. If you have been referred by another specialist, please let us know so we can coordinate your care and share relevant clinical information.

When you call or fill out our online form, please have the following information ready:

• Basic Demographics: Full legal name, date of birth, and contact information.
• Primary Concern: A brief description of what you are seeking help for (e.g., insomnia, ADHD, or depression).
• Insurance Information: If you plan to submit your claims for reimbursement, have your insurance card available.
• Current Medications: A list of any medications you are currently taking to help us prepare for your psychiatric evaluation.

To secure a time that best fits your schedule—especially for high-demand evening or early morning slots—we recommend booking one to two weeks in advance. While we strive to see new patients as quickly as possible, this lead time ensures you have ample choice in providers and times. For patients undergoing ongoing therapy or medication management, we typically schedule several sessions in advance to ensure consistency and continuity of care, which are vital for long-term progress.

Yes, once you are an established patient at Helyx Health, you can manage your appointments through our secure patient portal. We understand that life can be unpredictable; however, we do require a minimum notice for cancellations or rescheduling (typically 24 to 48 hours). This policy allows us to offer the time slot to another patient who may be waiting for care. Late cancellations or missed appointments without notice may be subject to a fee, as that time was specifically reserved for your clinical needs.

We are currently accepting new patients at our Beverly Hills location. Our multidisciplinary team, which includes experts like Dr. Tony Masri and Dr. Britney Blair, is ready to provide comprehensive support for both mental health and sleep-related conditions. We serve a diverse range of clients, from professionals managing high-stress careers to individuals seeking relief from chronic mental health challenges. Whether you are new to therapy or looking for a more specialized psychiatric approach, our doors are open to help you achieve a better quality of life.

Choosing the right provider is the most critical step in your recovery, and Dr. Tony Masri offers a level of expertise that bridges the gap between neurological health and psychological well-being. As a specialist in both sleep medicine and psychiatry, Dr. Masri understands that mental health is deeply intertwined with how we rest and recover. At Helyx Health, his treatments are evidence-based and highly personalized, utilizing everything from Cognitive Behavioral Therapy for Insomnia (CBT-I) to advanced medication management. His approach is rooted in the belief that every patient deserves a treatment plan as unique as their own biology, focusing on empowering you with the tools to sustain health long after you leave the clinic.

If you are ready to take control of your mental and physical well-being, the team at our Beverly Hills office is standing by to support you. From your first inquiry to your ongoing treatment sessions, we prioritize your comfort, privacy, and clinical success. Visit Helyx Health for comprehensive, expert-led mental health and sleep services tailored to your life. Contact us today to schedule your consultation and start your path toward lasting wellness. We are conveniently located at 9465 Wilshire Boulevard Suite 300, Beverly Hills, CA 90212. We serve patients from Beverly Hills CA, Santa Ana CA, Tustin CA, Anaheim CA, Placentia CA, and surrounding areas.