How Do I Schedule an Appointment at the Mental Health Clinic in Palo Alto CA?
Scheduling an appointment at Helyx Health is a simple process designed to ensure easy access to mental health services. Led by experienced professionals such as Dr. Britney Blair and Dr. Tony Masri, MD, Helyx Health provides a range of personalized therapy, psychiatry, and counseling services. We accept same-day appointments, but please note that we do not currently accept walk-in appointments. For more information, contact us or request an appointment online. We are conveniently located at 518 Hamilton Avenue, Palo Alto, California 94301.


Table of Contents:
Does Helyx Health accept walk-in patient appointments for mental health services?
Can I schedule a same‑day appointment online to reduce wait time at the mental health clinic?
How do I schedule an appointment for therapy, psychiatry, or counseling services at Helyx Health?
Is there an online booking system available to request appointments with clinicians at Helyx Health?
What important information should I provide when booking my first appointment at Helyx Health?
Do I need a referral from a primary care provider to be seen at the mental health clinic?
Can I request an appointment for telehealth or virtual therapy sessions at Helyx Health?
What happens if I arrive late for a scheduled appointment for psychiatric or counseling services?
Can I schedule appointments for mood, anxiety, stress, or sleep concerns at Helyx Health?
Get Trusted Mental Health Care for Individuals and Families at Helyx Health
At Helyx Health, we prioritize efficient and compassionate care for all our patients. While we strongly recommend scheduling an appointment in advance to ensure timely access to our services, we understand that mental health crises can arise unexpectedly. Currently, Helyx Health does not accommodate walk-in appointments for mental health services due to the need for personalized and private care. For emergency mental health concerns, please reach out to our clinic directly, and we will do our best to assist you as quickly as possible. To ensure the best experience, we encourage all patients to schedule appointments ahead of time.
Yes, Helyx Health offers the option for patients to schedule same-day appointments online. We understand how urgent mental health concerns can be, and we strive to accommodate patients as quickly as possible. Our online booking system allows you to book appointments in real-time, helping you bypass long wait times and receive the care you need promptly. Whether you’re seeking therapy or psychiatry services, scheduling online ensures a seamless process and quick access to our skilled team.
Scheduling an appointment at Helyx Health is easy and flexible. You can schedule an appointment by:
• Visiting our website and using our online booking system.
• Calling our clinic directly to speak with one of our friendly staff members.
• Sending us an inquiry via email for assistance in setting up your appointment.
We offer a variety of therapy services including individual, couples, and family counseling, as well as psychiatry for medication management. Dr. Britney Blair, a licensed therapist, and Dr. Tony Masri, MD, a board-certified psychiatrist, are available to offer their expertise. Your needs are our priority, and we will work with you to find the right service and time that fits your schedule.
Yes, at Helyx Health, we have a user-friendly online booking system that makes scheduling an appointment with our clinicians quick and easy. Whether you need therapy, counseling, or psychiatric services, our online booking system allows you to view available time slots and select the clinician that best meets your needs. You can access our booking platform directly through our website. The process is designed to be convenient, secure, and efficient, giving you immediate access to our mental health professionals, including Dr. Britney Blair and Dr. Tony Masri, MD.
When booking your first appointment at Helyx Health, it’s essential to provide the following information to help us tailor your care and ensure a smooth process:
• Full name, contact details, and insurance information (if applicable).
• A brief description of your mental health concerns (e.g., anxiety, depression, stress).
• Any medications you are currently taking.
• Your primary care provider’s contact information (if applicable).
• Whether you are seeking therapy, counseling, or psychiatric services.
This information will help our team understand your needs and match you with the right clinician for your first visit. If you are unsure about what to provide, our team is available to assist you through the process.
No, you do not need a referral from a primary care provider to be seen at Helyx Health. We believe in making mental health care accessible and straightforward. You can directly schedule an appointment with us without needing to go through your primary care doctor. However, if you are already seeing a primary care provider or another mental health professional, it may be helpful to bring any relevant information to your appointment, especially if you are seeking psychiatric services or medication management.
Yes, Helyx Health offers telehealth and virtual therapy options to ensure that mental health care is accessible from the comfort of your home. Virtual therapy sessions are available for individuals who prefer or require remote care. Whether you’re looking for therapy or psychiatric services, we have you covered with our secure online platforms for video consultations. Simply let us know when booking your appointment that you would like to schedule a virtual session, and we’ll set it up for you.
At Helyx Health, we strive to maintain a timely and efficient schedule to accommodate all our patients. If you arrive late for your scheduled appointment, we will make every effort to still provide you with care. However, depending on the clinic’s schedule, your appointment time may be shortened, or we may need to reschedule your visit. If you’re running late, please call us ahead of time to let us know, and we’ll do our best to accommodate you.
Absolutely! Helyx Health specializes in treating mood disorders, anxiety, stress, and sleep-related concerns. Whether you’re struggling with depression, anxiety, insomnia, or general stress, we provide comprehensive therapy and psychiatric care to help you manage your symptoms and improve your quality of life. Dr. Britney Blair offers personalized therapy, while Dr. Tony Masri, MD, provides psychiatric assessments and medication management. Schedule an appointment to discuss your concerns with our compassionate team today.
At Helyx Health, we offer trusted mental health care for individuals and families in a compassionate and safe environment. Whether you’re dealing with a personal mental health challenge or need support for a family member, we are here to help. Our skilled providers, Dr. Britney Blair and Dr. Tony Masri, MD, bring a wealth of knowledge and experience to ensure that you receive the best possible care.
Visit Helyx Health for personalized and compassionate mental health services tailored to your needs. Whether you require therapy, psychiatry, or counseling, our dedicated team, led by Dr. Britney Blair and Dr. Tony Masri, MD, is here to support your mental well-being. We understand the importance of easy access to care, and our streamlined scheduling system is designed to get you the help you need, when you need it. For more information, contact us or request an appointment online. We are conveniently located at 518 Hamilton Avenue, Palo Alto, California 94301. We serve patients from Palo Alto CA, Menlo Park CA, Stanford CA, Mountain View CA, Los Altos CA, and surrounding areas.
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Additional Services You May Need

Additional Services You May Need
▸ Psychiatry
▸ Stress
▸ Depression
▸ Sleep
▸ Psychotherapy
▸ ADHD
▸ Burnout
▸ Cognitive Behavioral Therapy
▸ Couples Therapy
▸ Circadian Rhythm
▸ Insomnia
▸ Medication Management
▸ Mood Conditions
▸ Narcolepsy
▸ Parasomnia
▸ Relationship Counseling
▸ Sex Therapy
▸ Sleep Study
▸ Trauma
▸ Anxiety
▸ Family Counseling
▸ Telehealth
▸ Eating Disorders
▸ Neuropsychological Evaluations
▸ Autism Spectrum Condition
▸ Attention Treatment
▸ Psychological Evaluation
▸ Brain fog
▸ EMDR
▸ Intrusive Thoughts





